Get in touch with us today! Call us toll-free at 1.866.754.4111 or email us at [email protected]

Business
Website Support

 

Your dedicated Customer Success Team is here

to empower your business and help you achieve

your goals.

 

 

 

Have Questions?

Get Instant

Answers Here!

 

Explore Our Knowledge Base

 

 

Knowledge Base on a laptop

 

Orange lineCustomer Success & Support:

 

We're Here for You Every Step of the Way

 

At REM Web Solutions, our commitment to your success doesn’t end when your website goes live. Our Customer Success Team (CS Team) is dedicated to ensuring that your website and online presence continue to thrive, offering unparalleled support tailored to your needs. 

 

If you have a specific question about your website please email us or use the contact form.

Expert Support You Can Rely On 

 

Our Customer Success Team provides technical support for all website design and hosting clients. Whether you’re troubleshooting an issue, learning how to use our CMS (WebWiz@rd™), or seeking advice to improve your website, we’re here to help. 

 

  • Regular Support Hours: Available Monday to Thursday 9 AM - 5 PM, via email or phone for quick and reliable assistance. 

  • 24/7 Emergency Support: For critical issues like your website going offline, we’re just a call away—day or night. 

 

 

Customer Success team assisting clients

More Than Just Support – A Partner in Your Success 

 

Unlike other web design companies, we don’t disappear after your project is complete. We’re proud to offer ongoing support that makes us a true partner in your business’s success. 


 

Here’s what sets us apart: 

 

  • Access to Our Knowledge Base: Dive into expert content, step-by-step guides, and best practices written by our team to empower you with the knowledge to manage and optimize your website effectively. 

  • Video Tutorials: Learn how to navigate and use our proprietary CMS, WebWiz@rd™, through easy-to-follow video guides. 

  • FAQs: Get quick answers to common questions about managing your website, hosting, and online marketing. 

 

Team collaborating and looking at computer

 

Orange line   A Proven

Track Record of Excellence 

 

Our clients consistently rate us highly on Google because of our commitment to amazing after-sales support. From web design and marketing expertise to ongoing technical support, we’ve built a reputation for helping businesses succeed online. 

 

Exclusive Support for Every Client 

 

Every REM Web Solutions client receives full access to our Customer Success Team and the tools they need to manage their website confidently: 

 

  • Personalized, ongoing support tailored to your needs 

  • A dedicated resource to ensure your website stays updated and functional 

  • Expert advice to help you grow your online presence 

Ready to Experience the Difference? 

 

Whether you’re looking for guidance on your current site or considering working with us, our Customer Success Team is ready to help. With REM Web Solutions, you’ll never feel abandoned. We’re your partner for ongoing growth and success. 

 

Explore our Knowledge Base or contact our team today to see how we can support your business online. 

 

Need more help?

 

Get in touch with our with our fantastic support team at 519.884.4111

Back to Top